Frequently asked questions - How to exchange
How to exchange, timing, cash, address checks and bonuses. Can’t find an answer? .
- 5–15 mina usual exchange after network confirmation5–15 min exchange
- Rate locked for the orderfixed when you create the orderRate locked for the order
- No sign-upan email is enough for an orderNo sign-up
How to exchange
How do I create an order?
- In the calculator, choose what you send and what you get, then press “Exchange now”.
- Enter your payout details and email — the order status will be sent there.
- Press “Create an order” and send the payment to the details shown in the order.
- Wait for the payout — every stage is shown on the order page.
Do I need to sign up?
No. You can create an order without an account — an email is enough.
- An account is handy to see your order history and earn referral bonuses.
Is the rate locked?
Yes — for the life of the order, from the moment you create it.
- If the payment does not arrive while the order is active (crypto — with the required number of network confirmations), the amount may be recalculated at the rate at the time of execution.
- Cash — the manager agrees the rate and how long it is held.
Are there any fees?
The service fee is already in the rate — the amount in the calculator is the final one.
- Cash — in most cases everything is included in the rate too. Courier delivery, old-style banknotes and other conditions may affect the final amount — the manager will tell you in advance.
Which cryptocurrencies can I exchange?
USDT on different networks, BTC, ETH, USDC and dozens more.
- Choose the coin, network and payout currency in the calculator.
Can't find the currency you need? Suggest it and we'll take a look.
How do I check my order status?
On the order page — it shows which stage the order is at.
- The status is also sent to the email you entered in the order. You can close the page.
How do I cancel an order?
Message us in the chat before the order is taken into work.
- Once the order is completed, the money can no longer be returned.
Message support — an operator is online 24/7.