Frequently asked questions - How to exchange

How to exchange, timing, cash, address checks and bonuses. Can’t find an answer? .

  • 5–15 mina usual exchange after network confirmation5–15 min exchange
  • Rate locked for the orderfixed when you create the orderRate locked for the order
  • No sign-upan email is enough for an orderNo sign-up

How to exchange

How do I create an order?

  1. In the calculator, choose what you send and what you get, then press “Exchange now”.
  2. Enter your payout details and email — the order status will be sent there.
  3. Press “Create an order” and send the payment to the details shown in the order.
  4. Wait for the payout — every stage is shown on the order page.

Do I need to sign up?

No. You can create an order without an account — an email is enough.

  • An account is handy to see your order history and earn referral bonuses.

Is the rate locked?

Yes — for the life of the order, from the moment you create it.

  • If the payment does not arrive while the order is active (crypto — with the required number of network confirmations), the amount may be recalculated at the rate at the time of execution.
  • Cash — the manager agrees the rate and how long it is held.

Are there any fees?

The service fee is already in the rate — the amount in the calculator is the final one.

  • Cash — in most cases everything is included in the rate too. Courier delivery, old-style banknotes and other conditions may affect the final amount — the manager will tell you in advance.

Which cryptocurrencies can I exchange?

USDT on different networks, BTC, ETH, USDC and dozens more.

USDT TRC20USDT ERC20USDT BEP20USDT SOLUSDT TONBTCETHUSDC
  • Choose the coin, network and payout currency in the calculator.

Can't find the currency you need? Suggest it and we'll take a look.

How do I check my order status?

On the order page — it shows which stage the order is at.

  • The status is also sent to the email you entered in the order. You can close the page.

How do I cancel an order?

Message us in the chat before the order is taken into work.

  • Once the order is completed, the money can no longer be returned.
Didn’t find an answer?

Message support — an operator is online 24/7.