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Rules

AML/KYC Policy

1. The service fully recognizes the risks of laundering digital assets and does not wish to be involved in any illegal activities. In this regard, and in order to comply with international legislation, the service adheres to AML (Anti-Money Laundering) policies and KYC (Know-Your-Customer) principles.

2. The service strongly warns users against attempting to use the services for fraudulent activities, laundering illegally obtained assets, purchasing prohibited goods and services, or supporting banned organizations.

3. By using the service, the user confirms that they have provided accurate information and genuine data, and are not involved in fraudulent or criminal activities, money laundering, or financing terrorism.

4. To combat and prevent illegal activities, the service has the right to:

  • request documents verifying identity, registration address, and any relevant and accurate transaction data;
  • conduct a verification procedure of the funds' owner and check the origin of the funds;
  • restrict the creation of orders using anonymous proxy servers, VPNs, browsers, or network connection methods that impede the identification of the user's device location;
  • block the account and user-related transactions if there is suspicion or confirmation of illegal activities;
  • request any additional information from the user in case of suspicious activity as requested by an exchange or a government institution;
  • withhold funds until the investigation is completed;
  • not disclose information about the methods, progress, and results of the investigation.

5. The AML verification process takes from 1 to 10 business days. However, depending on the complexity of the case investigation and the timing of the client's provision of identity and funds origin documents, it may last for an indefinite period. The client is notified of the completion and results of the investigation via an email sent to the address provided in the order.

Business days refer to weekdays from Monday to Friday, excluding public holidays and weekends established by Ukrainian legislation.

6. Sanctions

Kingex exchange service does not work with high-risk and sanctioned platforms. In case of deposits from sanctioned platforms or high-risk sites, funds are automatically blocked by the system until the client completes AML verification. Exchange or refund transactions are not possible until the investigation of the funds' origin and identity verification is completed.

  • The list of the most popular sanctioned platforms includes but not limited:
  • Garantex;
  • Tornado Cash;
  • Hydra;
  • Blender.io;
  • Lazarus Group;
  • Genesis Market;
  • ChipMixer;
  • Shinbad.io;
  • Commex;
  • Capitalist;
  • NetEx24.net8
  • Stake.com;
  • Bitpapa;
  • AlphaPo;
  • Samourai Wallet.

Any Iranian platforms and other platforms from prohibited/sanctioned countries.

7. All communication related to AML verification is carried out via email at amlkyc@kingex.io.

Last updated: June 6, 2024.